Bug 67523 - Other: Problem with installation
Summary: Other: Problem with installation
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
4.1.0.4 release
Hardware: x86 (IA32) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA (target:4.1.1)
Keywords: regression
Depends on:
Blocks:
 
Reported: 2013-07-30 07:29 UTC by Deve
Modified: 2013-08-19 21:21 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:

Attachments
Screen from installation (32.42 KB, image/jpeg)
2013-07-30 07:29 UTC, Deve 		Details
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Description Deve 2013-07-30 07:29:36 UTC 
Created attachment 83275 [details]
Screen from installation

Look at the screenshot. WTF? I really NEED explorer process to start installation also I need AVG when I install different applications. So sorry...

Operating system: Windows Vista SP2
Operating System: Windows (other)
Version: 4.1.0.4 release
Last worked in: 4.0.3.3 release
Comment 1 Julien Nabet 2013-08-18 16:28:59 UTC 
Deve:
- did you uninstall previous LO version and install new one or did you try to upgrade?

perhaps you should try the raw method:
- uninstall previous one
- rename (or delete if you don't need it) your LO directory profile (see https://wiki.documentfoundation.org/UserProfile)
- clean your Windows registry with a free tool (eg: ccleaner)
- try again to install the new version

If it still fails and have some time, it could be interesting you give also a try to the pre release version (see http://www.libreoffice.org/download/pre-releases/)
Comment 2 Deve 2013-08-19 08:06:39 UTC 
Using raw method I had the same effect.

I tried to install current pre-release and it installed properly and without problems. So bug probably can be closed.
Comment 3 Julien Nabet 2013-08-19 21:21:54 UTC 
Deve: thank you for your feedback, I put it WFM since there's no specific fix explaining why it works now.
I also put target.