Bug 61437 - UI: Failure during dektop integration on Squeeze X64
Summary: UI: Failure during dektop integration on Squeeze X64
Status: RESOLVED NOTABUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
4.0.0.3 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords: regression
Depends on:
Blocks:
 
Reported: 2013-02-25 11:36 UTC by Rolf Heinrichs
Modified: 2013-11-05 05:10 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Rolf Heinrichs 2013-02-25 11:36:29 UTC
Problem description: 
Debian Squeeze x64, Gnome desktop, kernel 3.2.0 from backports, German localisation, upgrade from LO 3.6.3 to LO 4, repeatable with upgrade from 3.6.5.

Error messages during desktop integration:
Trigger für shared-mime-info werden verarbeitet ...
Unknown media type in type 'all/all'
Unknown media type in type 'all/allfiles'
Unknown media type in type 'uri/mms'
Unknown media type in type 'uri/mmst'
Unknown media type in type 'uri/mmsu'
Unknown media type in type 'uri/pnm'
Unknown media type in type 'uri/rtspt'
Unknown media type in type 'uri/rtspu'
Unknown media type in type 'fonts/package'
Unknown media type in type 'interface/x-winamp-skin'
Trigger für desktop-file-utils werden verarbeitet ...

Afterwards a no more working Math 3.6 remains in the Büro menu and the Wissenschaft menu (do't know what they are in the English version, guess office an science). 

Installation of language pack works, LO is usable (just Writer tested). 

Help pack also can't be installed, dependency issues:
dpkg: Abhängigkeitsprobleme verhindern Konfiguration von
libobasis4.0-de-help:
 libobasis4.0-de-help hängt ab von libobasis4.0-de; aber:
  Paket libobasis4.0-de ist nicht installiert.
dpkg: Fehler beim Bearbeiten von libobasis4.0-de-help (--install):
 Abhängigkeitsprobleme - verbleibt unkonfiguriert
Fehler traten auf beim Bearbeiten von:
 libobasis4.0-de-help

Steps to reproduce:
1. re-install shared-mime-info (if this isn't done also re-install LO 3.6.5 fails) 
2. re-install LO 3.6.5
3. Upgrade to LO 4

Current behavior:
Remainder from LO 3.6 in menu, no help pack

Expected behavior:
Clean LO 4 menu, help pack successfully installed.

BTW: the same upgrade worked fine on a different PC with 32 bit Squeeze and same boundary conditions. 

Regards, Rolf Heinrichs
              
Operating System: Debian
Version: 4.0.0.3 release
Last worked in: 3.6.5.2 release
Comment 1 Jean-Baptiste Faure 2013-04-18 04:38:35 UTC
How did you make installation? Using dpkg?
The best way to install a new major version on Linux is to remove the old one first...
On Ubuntu, I have the same error or warning messages during desktop integration, but without visible further drawback.

Best regards. JBF
Comment 2 Rolf Heinrichs 2013-04-20 18:06:05 UTC
Hello JBF,

	LO4 is working now. 

Yes I used the recommended procedure with dpkg. 

Looks like my installation had several remainders of previous LO
installations like 3.3, 3.4 and 3.6. An apt-get purge cleaned off enough
to make the desktop integration installer work. 

As a last thing I had to remove an Math 3.6 entry with the menu editor.
Since then I can work with LO4.

Maybe its a good idea to describe the apt-get purge procedure in the
manual.

Thanks, best regards, rh 


Am Donnerstag, den 18.04.2013, 04:38 +0000 schrieb
bugzilla-daemon@freedesktop.org:
> Jean-Baptiste Faure changed bug 61437 
>          What
>         Removed
>          Added
> Status
> UNCONFIRMED 
> NEEDINFO 
> CC
>   
> jbf.faure@sud-ouest.org 
> Ever confirmed
>   
> 1 
> 
> Comment # 1 on bug 61437 from Jean-Baptiste Faure 
> How did you make installation? Using dpkg?
> The best way to install a new major version on Linux is to remove the old one
> first...
> On Ubuntu, I have the same error or warning messages during desktop
> integration, but without visible further drawback.
> 
> Best regards. JBF
> 
> ______________________________________________________________________
> You are receiving this mail because: 
>       * You reported the bug.
Comment 3 QA Administrators 2013-11-04 22:17:45 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team
Comment 4 Jean-Baptiste Faure 2013-11-05 05:10:41 UTC
Oups, forgot to close this bugreport as NotABug.

Best regards. JBF